Last Updated:
At Phefxirevorphit, we understand that travel plans can change. This Return Policy outlines the terms and conditions for cancellations, refunds, and modifications of bookings made through our services. Please read this policy carefully before making a booking, as different services may have different cancellation and refund terms.
By making a booking through our website, you acknowledge that you have read, understood, and agree to be bound by this Return Policy. This policy applies to all bookings made through our platform, including travel packages, accommodations, activities, and other travel-related services.
Cancellation terms vary depending on the type of service booked, the provider, and the timing of your cancellation. We encourage you to review the specific cancellation policy for each booking before confirming your purchase. In general, cancellations made further in advance are more likely to receive a full or partial refund, while last-minute cancellations may result in reduced refunds or no refund at all.
To cancel a booking, you must contact us through the methods specified in the Contact Us section of this policy. Cancellation requests must be submitted in writing and will be processed according to the applicable cancellation terms. Please note that cancellation fees may apply, and these fees will be deducted from any refund amount.
For travel packages booked through our services, the following standard cancellation terms apply unless otherwise specified:
Some travel packages may be designated as non-refundable at the time of booking. These packages are typically offered at a discounted rate in exchange for the non-refundable terms. If you book a non-refundable package, you will not be eligible for a refund under any circumstances, including cancellations due to personal emergencies or unforeseen events.
Certain packages may include both refundable and non-refundable components. In such cases, only the refundable portions of the package will be eligible for a refund according to the applicable cancellation terms. The non-refundable components will not be refunded under any circumstances.
Cancellation policies for accommodations vary by property and rate type. When booking accommodations through our services, you will be informed of the specific cancellation policy applicable to your reservation. Common cancellation policies for accommodations include:
Please note that some accommodations may charge additional fees for cancellations or modifications, and these fees will be deducted from any refund amount. It is your responsibility to review and understand the cancellation policy for your specific accommodation booking.
Activities and excursions booked through our services may have different cancellation policies depending on the provider and the nature of the activity. In general, the following terms apply:
Some activities may have more restrictive cancellation policies, particularly for specialized or limited-availability experiences. You will be informed of the specific cancellation policy at the time of booking.
If you need to modify your booking, such as changing dates, destinations, or other details, please contact us as soon as possible. Modifications are subject to availability and may incur additional fees. The following terms apply to booking modifications:
Please note that some bookings may not be eligible for modifications, particularly non-refundable or promotional rates. We will make every effort to accommodate your modification requests, but we cannot guarantee that changes will be possible.
Approved refunds will be processed within 10-15 business days of receiving your cancellation request. Refunds will be issued to the original payment method used for the booking. Please note that it may take additional time for the refund to appear in your account, depending on your financial institution's processing times.
Refund amounts will be calculated based on the applicable cancellation policy and will exclude any non-refundable fees, processing fees, or third-party charges. If your booking included services from multiple providers, each component will be refunded according to its respective cancellation policy.
In the event of force majeure or extraordinary circumstances beyond our control, such as natural disasters, pandemics, war, terrorism, or government-imposed travel restrictions, we will work with you to find a suitable solution. This may include rebooking your travel for a later date, providing travel credits, or processing refunds according to the policies of the service providers.
Please note that our ability to provide refunds or alternative arrangements in such situations depends on the policies of the third-party providers involved in your booking. We will make reasonable efforts to assist you, but we cannot guarantee specific outcomes in force majeure situations.
We strongly recommend that you purchase travel insurance to protect your investment in case of unexpected cancellations, interruptions, or emergencies. Travel insurance can provide coverage for a wide range of situations, including illness, injury, family emergencies, and other unforeseen events that may require you to cancel or modify your travel plans.
Travel insurance policies vary in coverage and terms, so please review the policy details carefully before purchasing. We can provide information about travel insurance options, but we are not responsible for the terms, coverage, or claims processing of insurance policies.
If you fail to show up for a scheduled service without prior cancellation, you will be considered a no-show and will not be eligible for a refund. No-show policies apply to all types of bookings, including accommodations, activities, and transportation. In some cases, no-show fees may be charged in addition to the loss of your booking amount.
If you know you will be unable to use a service, please contact us as soon as possible to cancel or modify your booking according to the applicable cancellation policy. Even if you are outside the refund window, canceling in advance may help avoid additional no-show fees.
If you have booked a package or multiple services and wish to cancel only part of your booking, partial cancellations may be permitted subject to the terms of each individual service. Partial cancellations will be processed according to the applicable cancellation policy for each component, and refunds will be calculated accordingly.
Please note that canceling part of a package may affect the overall pricing, as package rates are often based on bundled services. In some cases, canceling individual components may result in a higher overall cost for the remaining services.
Group bookings may have different cancellation and refund policies than individual bookings. If you are booking for a group, please review the specific terms applicable to your group reservation. In general, group bookings require earlier cancellation notice and may have more restrictive refund policies.
For group bookings, partial cancellations (reducing the number of participants) may be permitted up to a certain date before departure. After this date, the full group size will be charged regardless of the actual number of participants.
Bookings made using promotional codes, discounts, or special offers may be subject to additional restrictions and may have more limited cancellation and refund options. The specific terms applicable to promotional bookings will be clearly stated at the time of booking. In many cases, promotional rates are non-refundable or have stricter cancellation policies than standard rates.
If you have booked services through a third-party website or travel agent, you must contact that third party directly to request cancellations or modifications. We cannot process cancellation or refund requests for bookings made through other channels. The cancellation and refund policies of the third party will apply to such bookings.
If you believe that your cancellation or refund request has been handled incorrectly, or if you have extenuating circumstances that you believe warrant an exception to our standard policies, please contact us to discuss your situation. We will review each case individually and make a determination based on the specific circumstances.
While we strive to be fair and accommodating, we cannot guarantee that exceptions will be granted. Our decisions regarding cancellations and refunds are final and are made in accordance with this policy and the terms of the service providers involved in your booking.
To cancel a booking or request a refund, please contact us using one of the following methods:
Phefxirevorphit
4355 River Green Pkwy, Duluth, GA 30096, USA
Phone: (770) 291-4100
Email: supportuse@phefxirevorphit.world
When contacting us, please provide your booking reference number, the name under which the booking was made, and the reason for your cancellation. This information will help us process your request more efficiently.
We reserve the right to modify this Return Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after such changes constitutes your acceptance of the modified policy. We encourage you to review this policy periodically to stay informed of any updates.
Changes to this policy will not affect bookings made prior to the effective date of the changes, unless required by law. Bookings made before a policy change will be governed by the policy in effect at the time of booking.
This Return Policy does not affect your statutory rights under applicable consumer protection laws. Depending on your location, you may have additional rights regarding cancellations and refunds that cannot be waived by this policy. If any provision of this policy conflicts with your statutory rights, your statutory rights will prevail.